Car Rental - Customer Feedback Survey
Car Rental - Customer Feedback Survey
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How would you rate your overall experience with our car rental service?
Excellent
Good
Average
Poor
Very Poor
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How satisfied were you with the condition and cleanliness of the vehicle you rented?
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
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How satisfied were you with the ease of picking up and returning the rental car?
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
*
How would you rate the professionalism and helpfulness of our customer service representatives?
Excellent
Good
Average
Poor
Very Poor
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Did you experience any issues during your rental that required assistance from our customer service team?
Yes
No
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If you answered "Yes", how satisfied were you with the resolution provided by our customer service team?
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
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Would you rent from our car rental service again?
Yes
No
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How likely are you to recommend our car rental service to a friend or colleague?
Very likely
Likely
Neutral
Unlikely
Very unlikely
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Do you have any additional comments or suggestions for improving our car rental service?
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