Gym Satisfaction Survey
Gym Satisfaction Survey
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How long have you been a member of our gym?
6 months to 1 year
1-2 years
2-5 years
More than 5 years
Less than 6 months
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What are your primary fitness goals?
Increasing Strength
General Fitness
Flexibility
Improving Cardiovascular Health
Muscle Gain
Weight Loss
Other (specify)
Other (specify)
*
How often do you visit the gym per week?
Less than 1
1-2
3-4
5-6
7 or more
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How satisfied are you with the cleanliness of the gym facilities?
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
*
How satisfied are you with the variety of equipment available?
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
*
How would you rate the friendliness and helpfulness of the staff?
Very Unfriendly/Unhelpful
Unfriendly/Unhelpful
Neutral
Friendly/Helpful
Very Friendly/Helpful
Very Unfriendly/Unhelpful
Unfriendly/Unhelpful
Neutral
Friendly/Helpful
Very Friendly/Helpful
*
How satisfied are you with the variety of classes offered?
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
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How convenient are the gym's operating hours for your schedule?
Very Inconvenient
Inconvenient
Neutral
Convenient
Very Convenient
Very Inconvenient
Inconvenient
Neutral
Convenient
Very Convenient
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How would you rate the value for money of your gym membership?
Very Poor Value
Poor Value
Neutral
Good Value
Very Good Value
Very Poor Value
Poor Value
Neutral
Good Value
Very Good Value
*
How likely are you to recommend our gym to others?
Very Unlikely
Unlikely
Neutral
Likely
Very Likely
Very Unlikely
Unlikely
Neutral
Likely
Very Likely
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What improvements would you suggest to enhance your experience at the gym?
*
Overall, how satisfied are you with your experience at our gym?
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
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