Software Onboarding Feedback Survey
Software Onboarding Feedback Survey
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Which software product did you recently onboard onto?
Product A
Product B
Product C
Product D
Other (specify)
Other (specify)
*
How satisfied were you with the overall onboarding experience?
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
*
How easy was it to navigate through the software interface during onboarding?
Very Difficult
Difficult
Neutral
Easy
Very Easy
Very Difficult
Difficult
Neutral
Easy
Very Easy
*
How helpful were the onboarding materials (e.g., tutorials, guides) provided by the software?
Not Helpful at All
Slightly Helpful
Moderately Helpful
Very Helpful
Extremely Helpful
Not Helpful at All
Slightly Helpful
Moderately Helpful
Very Helpful
Extremely Helpful
*
How satisfied were you with the level of support provided during the onboarding process?
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
*
What features or functionalities of the software did you find most useful during onboarding?
*
Were there any features or functionalities of the software that you found particularly difficult to understand during the onboarding?
*
What aspects of the onboarding process do you think could be improved?
*
How likely are you to recommend this software to others based on your onboarding experience?
Very Unlikely
Unlikely
Neutral
Likely
Very Likely
Very Unlikely
Unlikely
Neutral
Likely
Very Likely
*
Overall, how satisfied were you with your onboarding experience with the software?
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
*
How would you rate the usability of the software after completing the onboarding process?
Very Poor
Poor
Average
Good
Excellent
Very Poor
Poor
Average
Good
Excellent
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