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Create a Rating Scale Question

A Rating Scale Question is a type of survey question that asks respondents to rate or evaluate an item, attribute, or statement using a predefined scale of response options that represent different levels of agreement, satisfaction, frequency, or other dimensions relevant to the survey topic.

Rating scales can use numeric labels (e.g., 1 to 5) or descriptive labels (e.g., Poor to Excellent) to indicate the response options. The choice of labels depends on the specific context of the survey and the desired level of granularity.

Create a Rating Scale Question
Step 1 : From the survey builder, select Rating Scale question

Step 2 : Enter the question details and options

Enter the question details and options
  • Enter the question text 
  •  Select whether the answer is required or optional 
  •  You can add "Comment" box (Optional). Comment box is a text entry field allows respondents to provide additional comments, explanations, or elaborations related to their answer. 
  •  You can write your own validation messages (Optional)
Step 3 : To add a new column, Click (+) icon found under Columns section

To add a new column, Click (+) icon found under Columns section
Step 4 : Assign a weight for each column choice

Assign a weight for each column choice
To delete a column, click on delete icon next to it

To delete a column, click on delete icon next to it
To hide a column, click on hide icon next to it

To hide a column, click on hide icon next to it
Step 5 : If you like to evaluate one or more row items, click on "Add Rows" button (Optional)

If you like to evaluate one or more row items, click on Add Rows button (Optional)
Step 6 : Add the row items (Optional)

Add the row items (Optional)
Step 7 : Click "Save" button


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